Support for Online Chem Labs

Support Information | Online Chemistry Labs

We are dedicated to providing excellent customer support for our labs. For the quickest resolution, we encourage you to check our FAQs for registration payment issues and FAQs for lab use below (requires login for access):

If the FAQs do not address your issue, please contact us at technical support. Be sure to provide as much detail as possible along with your contact information. We will respond within 12 hours.

For inquiries about setting up new classes, please contact sales or submit an Educator Inquiry Form.

Additional details on our labs are available at our Information for Educators page.


Click here to see all of our contact information.